The web is about empowerment, ease-of-use, and value. It's everywhere and it's now. But most of all, it's about freedom. It's why our products are free of non-web components. It's why our products are maintenance-free. And it's why our products allow you to use the computer of your choice. Use Unix, Linux, Macintosh or Windows equipment. Or use all of them, anywhere, anytime - no limitations. It's your free choice.

A key advantage of the Web environment is the universal accessibility and worldwide availability of centralized applications and data. The only software needed to access and execute your applications is your favourite web browser. Here are some more advantages:

Our service management applications delivered via the web are built specifically for the web. Thus you take full advantage of all the most powerful and modern technical capabilities available today. Our web-native design stands apart from traditional client/server systems, in terms of:

The question of whether one should select PC or Web software is often overlooked when buying software. Confusion, misinformation, and habits learned in the pre-Web days, are the cause. After all, people are all familiar with PCs. They're not always that sure about Web software. The issue is muddled further because browsers run on PCs and so it would appear the differences are minimal. Some might even argue the answer is subjective. But, reading on, as you shall see, it is not subjective at all.

To answer this question we remind the reader this discussion does not pertain to game software, graphics or video software, or the kind of software imbedded in cell phones. Rather, we're concerned with business software capable of running in browsers.

Web software, unlike its PC counterpart, runs from the nearest browser. For those unfamiliar with Web software, this may feel strange at first. It may raise fears that Web software requires more labor, time, and skills to operate. But the latest Web software products are easier than ever to set up. Web software gives you huge labor and productivity benefits down the road. Here's why.

The second major reason people buy software is to facilitate business growth and change. Here too Web software is better than PC software. There are three reasons for this. First, Web software can be deployed faster with less training needs. Application deployment is not preceded with a phase in which each PC is inspected and upgraded to meet the requirements of the application. This phase is time-consuming and labor-intensive. It can also be costly and disruptive since upgrades cause problems that spill over to other applications residing on the same PCs.